At Pallet Liquidation Sales, we strive to provide fast and reliable shipping for all our customers. Please review our shipping policy below to understand our procedures and expectations.

Processing Time

• Orders are typically processed within 2-5 business days after payment is received.

• Processing times may vary depending on order volume and inventory availability.

• Customers will receive a confirmation email with tracking information once the order has been shipped.

Shipping Methods & Delivery Times

• We ship via reliable freight carriers for pallet-sized orders.

• Estimated delivery times vary based on location and carrier schedules:

  • Domestic (U.S.): 2-7 business days

  • International: Varies by location and customs processing (often 5-14 business days)

• Customers are responsible for providing an accurate shipping address to avoid delivery delays.

Shipping Costs

• Shipping costs are calculated based on the weight, dimensions, and destination of the order.

• Exact shipping fees will be provided immediately after order is made.

• Customers may arrange their own freight shipping if preferred—please contact us prior to placing an order.

Damaged or Missing Shipments

• If your order arrives damaged, please inspect it upon delivery and report any issues immediately to the carrier.

• Contact us at contact@palletliquidationsales.shop within 48 hours of delivery with photos and a description of the issue.

• We will work with the carrier to resolve claims and, if applicable, offer a replacement or partial refund.

International Shipping & Customs

• We ship internationally, but customers are responsible for all customs duties, taxes, and fees.

• Customs clearance times may affect delivery schedules.

• Please check with your local customs office for potential restrictions before placing an order.

Order Cancellations & Address Changes

• Orders can only be canceled or modified before shipment.

• Once an order has been shipped, cancellations or address changes are not possible.

• If you need assistance, email us at contact@palletliquidationsales.shop as soon as possible.

For any further inquiries regarding our shipping policy, please contact us at contact@palletliquidationsales.shop. We appreciate your business and look forward to serving you!